Introduce Yourself!

emma.sharples · November 18, 2020, 2:16pm

Hi, I’m Emma Sharples, Head of Professional Services at Arbor Education. I’m joining the conference from Leeds, UK and looking forward to listening to ideas and see how people navigate this space.

andrew.hart · November 18, 2020, 2:16pm

Hi. I’m Andrew Hart, the CEO of a media focused charity called PAK7. I’m joining from the UK and am looking forward to thinking about my ‘customers’ as a charity.

andrew.hart · November 18, 2020, 2:19pm

Hi Emma. I used to work very closely with Phillippa De’Ath (then Pyatt) at IBM - say hi to her from me.

emily.amos · November 18, 2020, 2:24pm

Hi all! My name is Emily Amos. I’m based in beautiful Nova Scotia, on the east coast of Canada.

My company is Uplift Content, where we focus on writing case studies for high-growth B2B SaaS companies like WalkMe, Okta and LeanData.

I’m really looking forward to absorbing everything I can at this conference about customer marketing and what kind of challenges my customers are up against when trying to run a successful customer marketing or customer advocacy program.

emily.amos · November 18, 2020, 2:26pm

Go Raptors!! Great to meet you Melissa. I’m based in Nova Scotia, and there are a lot of Raptors fans here too.

emily.amos · November 18, 2020, 2:31pm

When I lived in London, I always thought Milton Keynes should be the true tourist destination on a trip to the UK.

munaf.dalvi.1 · November 18, 2020, 2:32pm

Welcome, Emma. Hope you enjoy the conference!

emily.amos · November 18, 2020, 2:33pm

I’m in Halifax too! Small world. (Well, Dartmouth, but don’t hold that against me.)

munaf.dalvi.1 · November 18, 2020, 2:33pm

Welcome! Hope you enjoy conference Andrew!

emily.amos · November 18, 2020, 2:35pm

Great to connect Ting Mei. I’m based in Nova Scotia.

munaf.dalvi.1 · November 18, 2020, 2:36pm

Hi Emily! Couldn’t agree more!

fred.sandsmark · November 18, 2020, 2:39pm

Hello, all. I’m Fred Sandsmark, Customer Marketing Editor at Anaplan. I’m joining from the San Francisco Bay Area in California, USA. I’m not sure what I expect from the conference, but I’m open to new ideas and inspiration.

emily.amos · November 18, 2020, 2:42pm

Ah, Bracknell! The town of bricks and roundabouts (and so much more I’m sure!)

I’m looking forward to learning more about the voice of the customer too.

emily.amos · November 18, 2020, 2:44pm

Hi Lauren,

My team recently wrote a case study for ON24 that featured its customer Verint. Great to see you here.

Emily

tim.newborn · November 18, 2020, 2:46pm

Hi everyone! I’m Tim Newborn, Customer Advocacy and Engagement Manager at Blackbaud – the worlds leading cloud software provider powering social good! I’m joining from the heart of Philadelphia. I’m looking forward to connecting with and learning alongside all of you.

emily.amos · November 18, 2020, 2:46pm

Love the name Odoo. How did it come to be?

emily.amos · November 18, 2020, 2:48pm

Hi Andrea,

I’m just a hop, skip and a jump from you in Nova Scotia.

Enjoy the conference!

Emily

brendan.o.connor · November 18, 2020, 2:50pm

HI Everyone, delighted to be here. I’m Brendan O’Connor, CEO of Appruvo.com. Appruvo is a website that makes it super simple to collect references and testimonials from customer and display them on your website. I am keen to learn how references and testimonials can reflect great service and use customer satisfaction to drive future business.

erin.brisson · November 18, 2020, 2:50pm

Hey Andrea!!!

emily.amos · November 18, 2020, 2:51pm

Hi Gemma,

I took 8 Belgian kids on a train from Henley-on-Thames to Reading to watch a movie at the theatre once. It was my only experience of Reading, but it was a fun one! (I’m based in Canada, but was au pairing during university.)

Enjoy the conference!

Emily